Indeemo Project Planner > Step 3: Managing Colleagues

3.1 Roles & Permissions

When a user creates their own project, they become ‘Self Service Project Owner’- ie the Admin for their own project. 

All colleagues moderating on the project are ‘Self Service Moderators’.

Each project can have only one Project Owner. You can move this permission to a colleague.

Note: Each User can be linked to only one role/ set of permissions.

  Observer Recruiter Self Service Moderator Self Service Project Owner
Dashboard Screen(s)
See Uploads
See transcripts
Edit transcripts
Star uploads
See Respondent full name Will see first name and last name initial
See comments
Add comments
See & Add tags
See & Add Researcher Notes
Export Uploads to Word & Excel
 
  Observer Recruiter Self Service Moderator Self Service Project Owner
Respondents Screen
Add & Invite Respondents
Send Reminders
See respondent full name and emails
Export Registration data (csv)
 
  Observer Recruiter Self Service Moderator Self Service Project Owner
Task Completion Screen
Track Completion levels
Export completion data (csv)
Notifications
 
  Observer Recruiter Self Service Moderator Self Service Project Owner
Manage Subscription Screen
Subscription Usage
Subscription Plan
 
  Observer Recruiter Self Service Moderator Self Service Project Owner
Manage Projects Screen
Create New Project (+New Project)
Project Card Details (. . . )
View Project Details
Edit Project
Export Media (Bulk Export)
Manage Team
Manage Observers
Manage Recruiters
Manage Moderators
Change Project Owner

3.2 Adding Moderators

Moderators are your research colleagues who will collaborate with you on your Project. 

1/ Click on the ‘Manage Projects’ Screen on the Indeemo Dashboard, then click on the Manage Moderators button next to your project.

manage moderators
 

 In this dropdown list, you will see all of your colleagues that have previously been given access to Indeemo. Choose the moderators you want to add to your project, and click ‘Next’. 

 

Now, you can choose which Target Group(s) you would like to link each moderator to. Please scroll to select these for each moderator. 

 

OR 

2/ Click on the ‘Manage Projects’ Screen on the Indeemo Dashboard. Then click on the ‘Edit Project’ button next to your project. 

 

On the left side of your screen, you will see the Sidebar/Navigation view of your project. Click on Step 4 - “Manage Moderators” to link (or unlink) your Moderators to your Target Group(s). 

 

In this dropdown list, you will see all of your colleagues that have previously been given access to Indeemo. Choose the moderators you want to add to your project, and click ‘Next’. 

Now, you can choose which Target Group(s) you would like to link each moderator to. Please scroll to select these for each moderator. 

If you don’t find your colleague in the list, contact support@indeemo.com (only colleagues that have already been invited to access Indeemo will appear in this list for you). 

Please see our Permissions page for full details of ‘Moderator’ Access: Indeemo Access/ Permissions.

Please note, only the Project Owner can Manage Moderators.


3.3 Adding Observers

Observers are your clients or colleagues that should have ‘Read- only’ access to your project on Indeemo.

To add your clients or colleagues with ‘Read Only’/Observer access to Indeemo, you can:

1/ Click on the ‘Manage Projects’ Screen on the Indeemo Dashboard, then click on the ‘Manage Observer’ button next to your project. Read the Privacy acknowledgement and then add Observers email.

 

OR 

2/ click on the ‘Manage Projects’ Screen on the Indeemo Dashboard. Then click on the ‘Edit Project’ button next to your project.

 

On the left side of your screen, you will see the Sidebar/Navigation view of your project. Go to Step 5 “Manage Observers”(see below) and click on the ‘Manage Observers’ button. Read the Privacy acknowledgement and then add Observers email.

manage observers
 

Once added, Observers will automatically be sent an invitation email by Indeemo with a link to enable them to register. Please note that Observers will have restricted access compared to Moderators. They will only be able to see the ‘Dashboard’ screen.. They will not be able to see the Respondents Last Name or email, will not be able to Comment on or Tag responses or Export excel files.

Please see our Permissions page for full details of ‘Observer’ Access: Indeemo Access/ Permissions.

Please note, only the Project Owner can invite Observers. Observer should be added once all Targets are set up. If you added one Observer before all targets are set up, please add this Observer again.


3.4 Adding Recruiters

A Recruiter is someone responsible for adding and inviting your respondents, tracking their engagement and sending completion reminders.
If you do not have a Recruiter to add, Moderator permissions can complete these actions too.

In order to add your Recruiter(s), please complete the following form: https://resources.indeemo.com/add-recruiter 

Remember, 1.Planning your Project- Smartphone Requirements has all the info your Recruiter needs to recruit your Indeemo respondents.

Please provide your recruiter with the following help center link: Recruiter Help Center


3.5 Changing Project Owner

If you wish to move Project Owner permissions to a colleague working on your project with you, please go to Manage Projects, click the“...”  and click “Change Project Owner” you can then select a colleague from a list of previously added colleagues. 

 

Currently they will not receive a notification so please ensure to communicate this with them. 

Your permission on this project will change to ‘Self Service Moderator’. You will no longer be able to: 

  • Export media

  • Manage team


Any other questions?

If you didn’t find the answer you were looking for above or if there is anything else we can assist with, email us support@indeemo.com or, if urgent, call us on +44 (0)845 528 0870 or +1 888 917 7480 and we will get back to you ASAP.